Terms of Services

These Terms of Service ("Terms") govern your access to and use of the TaxClaw AI website and all AI-powered tax preparation and optimization services (collectively, the "Service") provided by TaxClaw AI ("we", "us", or "our").

BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

1. Nature of the Service and Disclaimer

1.1. AI-Powered Optimization:

TaxClaw AI provides an artificial intelligence platform designed to analyze your financial data and local tax regulations to identify potential deductions and optimizations, aiming to maximize your tax refund.

1.2. Non-Financial Advice Disclaimer:

TAXCLAW AI IS NOT A REGISTERED FINANCIAL ADVISOR, TAX PRACTITIONER, OR LAW FIRM. The information, analysis, and recommendations provided by the Service are based solely on the data you submit and current public tax legislation. They are for informational and planning purposes only and do not constitute professional tax, financial, or legal advice. TaxClaw's AI model is reviewed by SARS Registered Tax Practitioner PR-0106041. Tax filings are submitted by SARS Registered Tax Practitioner PR-0092910.

1.3. User Responsibility:

You acknowledge and agree that you are solely responsible for:

The accuracy, legality, and completeness of all data and documents you upload to the Service.
Reviewing, verifying, and approving the final tax return before submission to the tax authority.
Any penalties, interest, or liabilities resulting from inaccuracies or omissions in your tax return, even if those inaccuracies are based on an error in the AI's processing of flawed input data.

2. Account Registration and Access

2.1. Eligibility:

You must be 18 years or older and capable of entering into a binding contract under the law.

2.2. Account Security:

You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify TaxClaw AI immediately of any unauthorized use.

2.3. Data Accuracy:

By using the Service, you represent that all information you provide is true, accurate, and current.

3. Subscription and Payment Terms

3.1. Pricing Tiers:

Access to the Service is provided on a subscription basis across various tiers, as detailed on our website's Pricing Page. We reserve the right to modify these tiers from time to time.

3.2. Fees:

You agree to pay the one-off fee applicable to your chosen tier, which are valid for ONE tax year.

3.3. Refunds and Cancellation:

Fees paid are non-refundable.

4. User Obligations

You agree not to use the Service to:

Upload any data or content that is fraudulent, illegal, or infringes on the rights of any third party.
Try to pass someone else's financial documents as your own. Only one person or entity may use the service per login.
Attempt to gain unauthorized access to any part of the Service or its related systems or networks.
Use the Service for any purpose other than individual or designated corporate tax optimization.

5. Intellectual Property

All intellectual property rights in the Service, including the AI models, software, website content, and trademarks (including TaxClaw AI), belong exclusively to TaxClaw AI or its licensors. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose only.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TAXCLAW AI, ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

YOUR USE OR INABILITY TO USE THE SERVICE.
ANY ERRORS OR OMISSIONS IN THE DATA PROVIDED BY THE AI.
ANY ACTIONS TAKEN BY SARS AS A RESULT OF A SUBMISSION PREPARED USING THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE IS LIMITED TO THE AMOUNT OF FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

7. Indemnification

You agree to indemnify and hold harmless TaxClaw AI, its affiliates, and its officers, agents, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of:

Your breach of these Terms.
Your violation of any law or the rights of a third party.
The inaccurate or unlawful data you submitted to the Service.

8. Changes to the Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the website. Continued use of the Service after changes constitutes your acceptance of the revised Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@taxclaw.ai